Synapse
Activation lock & wipe

Reduce resale risk before the device ships.

Synapse includes Find My, activation-lock status, and wipe verification checks as part of the certified inspection flow — so the status that decides a sale is documented, not assumed.

  • Find My status
  • Activation-lock status
  • Wipe verification
Activation lock

Why activation lock matters at resale.

An iPhone still tied to a previous owner's Find My can be unusable for the next buyer. Synapse checks Find My and activation-lock status during the inspection, so you can catch a locked device before it ships.

Synapse helps reduce this risk by surfacing the status at inspection time. It does not control a device's status after it leaves your bench, and status can change later.

  • Find My status checked on-device
  • Activation-lock status surfaced at inspection
  • Catch a locked device before it ships
Wipe verification

Confirm the device was actually wiped.

Synapse verifies that a device was wiped by detecting its real state, not by trusting a timer. That gives you a documented record that the phone left your bench clean.

A documented wipe helps reduce disputes about leftover data or setup.

  • Wipe confirmed by real device state
  • No reliance on a countdown or guess
  • A documented clean-device record
On the certificate

The status is on the certificate.

Find My, activation-lock, and wipe results are part of the inspection that drives the certificate. The certificate reflects the device's status at inspection time, giving the buyer a verifiable record.

See how certificates work
Why it matters

Find the resale blockers before the buyer does

Without certified checks

  • Locked devices discovered after the sale
  • Wipes assumed from a timer, not confirmed
  • No record that the phone shipped clean
  • Returns and disputes over device status

With Synapse

  • Find My and activation-lock status checked at inspection
  • Wipe confirmed by the device’s real state
  • Status documented on the certificate
  • A verifiable record that helps reduce disputes
FAQ

Questions, answered

Common questions about this part of Synapse.

Does Synapse check for activation lock?

Yes. Synapse checks Find My and activation-lock status during the inspection, helping you catch a locked device before it ships. It surfaces the status at inspection time but does not control a device’s status afterward, and status can change later.

How does wipe verification work?

Synapse confirms a wipe by detecting the device’s real state rather than relying on a timer, giving you a documented record that the phone left your bench clean.

Is the activation-lock status shown on the certificate?

Yes. Find My, activation-lock, and wipe results are part of the inspection behind the certificate, which reflects the device’s status at the time it was inspected.

Does Synapse guarantee a device will never be locked?

No. Synapse helps reduce resale risk by checking status at inspection time, but it cannot control a device after it leaves your bench, and status can change later. It documents what was true at inspection.

Which plans include these checks?

All of them. Find My, activation-lock, and wipe verification are part of the full 50-point inspection included on every Synapse plan.

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