A consistent inspection process for every refurbishing bench.
Synapse helps refurbishers test, certify, and manage device checks across teams — one 50-point inspection, run the same way at every bench.
- Standardized 50-point inspection
- Role-based team management
- Shared team credit pool
When every technician grades differently, quality drifts
Refurbishing at volume means many hands on many devices. Without a shared standard, results vary by who ran the check.
Inconsistent, by-feel grading
- Each technician inspects to a slightly different bar
- No shared record of what was actually tested
- Grades that are hard to defend after the device ships
- Separate tooling and balances per bench to manage
- Quality questions you cannot trace back to a check
One standard, every bench
- Every device runs the identical 50-point inspection
- A certificate records pass and fail counts per check
- Verifiable proof stands behind each grade you assign
- One shared credit pool across every seat and bench
- Owner, admin, and member roles keep the process accountable
Standardize, staff, and certify your refurbishing line
A repeatable inspection, team controls, and shared credits — so quality holds as you add benches and technicians.
A standardized 50-point inspection
Display, touch, rotation, all cameras, flash and video, speakers and microphones, sensors, Face ID or Touch ID, haptics, buttons, and connectivity — measured on-device, every time.
See the inspectionRole-based team management
Owners and admins invite technicians up to the plan seat limit and manage roles. Everyone runs the same process, so onboarding a new bench is fast.
How teams workOne shared credit pool
Checks draw from a single team pool that refills each billing period. No per-bench balances to reconcile — capacity follows the work.
About the credit poolA certificate per device
Each check issues a tamper-evident certificate with model, iOS, capacity, pass and fail counts, inspection date, and result — non-PII facts only.
Explore certificatesProof your buyers can verify
Certificates are publicly verifiable through a scannable reference with no login. A refunded purchase invalidates the certificate.
How verification worksThroughput that scales
Move from Starter to Growth to Scale as volume rises — more seats and a bigger shared pool, without changing the inspection your benches already trust.
View pricing
Built into every plan
- Standardized inspection
- 50-point
- Standardized inspection
- Seats on Scale
- Up to 15
- Seats on Scale
- Credits across the team
- Shared pool
- Credits across the team
Questions, answered
Common questions for teams like yours.
How does Synapse keep inspection consistent across technicians?
Every device runs the same 50-point inspection from the Synapse iOS app, measured on-device. Because the process is identical for every technician and every bench, grades stay consistent and each one is backed by a certificate.
What roles can I assign to my team?
Synapse supports owner, admin, and member roles. Owners and admins invite technicians by email up to the plan seat limit and manage roles, so a refurbishing operation can delegate without losing accountability.
How does the shared credit pool work for a multi-bench shop?
Checks draw from one shared pool that refills each billing period. Every seat pulls from the same balance, so you size capacity to your whole operation instead of managing a separate allowance per bench.
Which plan fits a growing refurb operation?
Growth is built for a growing refurb operation: $149 per month, 5 seats, and 200 checks, with the Most Popular badge. High-volume shops move to Scale for 15 seats and 750 checks. See pricing for the full comparison.
Certify your next phone with confidence
Subscribe your shop in minutes. Run the 50-point inspection, issue verifiable certificates, and grade every device the same way — every time.